Hotel Housekeeping is an activity of keeping the hotel clean, tidy, and up to the highest standard of conduct. This tutorial introduces you to various concerns of Hotel Housekeeping such as principles of housekeeping, types of cleanings, and standard operating procedures of cleaning. It also introduces you to housekeeping equipment and agents, guest supplies, types of hotel rooms, and laundry management. The housekeeping department, in any hotel business, contributes to major amount of profit though it is considered as an ancillary service. The simple reason being, a customer demands a clean, tidy, and pleasing ambience.
Housekeeping generates the first impression on a guest’s mind. The housekeeping efforts clearly show how the hotel will take care of its guests.
Lets begin with the Interviewed Questions for the housekeeping professional.
- What is Housekeeping?
- What are the objectives of housekeeping?
- What is Housekeeping Controlling Desk?
- What is Flower Room?
- What is Lost and Found?
- Knowledge of Housekeeping areas of responsibilities.
Different Terms used in a Department.
- Bridal Suite.
- Check in.
- Coffee Shop.
- Dining Room.
- En Suite.
- Guest Room.
- Head Board.
- Material Safety Data Sheet.
Abbreviations Used In Housekeeping.
Jobs and responsibilities of the Housekeeping Staffs
Qualities of Housekeeping Staffs
What are the advantages of housekeeping?
What is the purpose of Cleaning?
What are the cleaning and hygiene principles?
What are Safety and Security Principles?
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All the best for your next Housekeeping Interview!